Difference between revisions of "Drivers"

From Hyrel3D
Jump to: navigation, search
(Installing Drivers)
(Installing Drivers)
 
(27 intermediate revisions by the same user not shown)
Line 7: Line 7:
 
=== Installing Drivers ===
 
=== Installing Drivers ===
  
'''Drivers''' [[File:Download_button.png|150px|link=http://place.holder]]
+
<span style="color: red;">'''NOTE: These drivers are now automatically installed by our FULL INSTALL program. This information is left here for people who may need to do a v3 install.'''
  
'''''<span style="color: red;">Drivers, as of May, 2018</span>'''''
+
Navigate to <code>C:\Repetrel\bin\_RUN_ME_ON_NEW_INSTALL</code> and execute each numbered file AS ADMINSTRATOR, IN ORDER:
  
If, for some reason, you re-OSed or re-imaged your PC, or are installing on a new PC (or your local IT people made some changes preventing you from connecting to the printer), you will need to ensure that the proper drivers are in place. AFTER you have done the install above:
+
* <code>1.Windows 8 Compatibility Resolver.bat</code>
 +
* <code>2.dpinst_amd64.exe</code>
 +
* <code>3.dpinst_x86.exe</code>
 +
* <code>4.CDM v2.12.00 WHQL Certified.exe</code>
 +
* <code>5.VCP_V1.3.1_Setup_x64.exe</code>
 +
* <code>6.VCP_V1.3.1_Setup.exe</code>
 +
* <code>7.vcredist_ia64.exe</code>
 +
* <code>8.vcredist_x64.exe</code>
 +
* <code>9.vcredist_x86.exe</code>
  
A. Download the file linked above.
+
Note: Yes, we know, not all of these will succeed. Some are for different versions of the OS or different chipsets. Rather than give a dozen different instruction sets, please just run these in order, as admin, and the ones that fail will fail. Thanks.
  
B. Right-Click and RUN AS ADMINISTRATOR: every file in that directory, in numerical order. As of May, 2018, this should be (note: some will fail - just continue):
+
Now, in Devices and Printers, you should see the '''FT232R USB UART''' without any alert icon. Congratulations!
 +
 
 +
This step is performed in this video: https://www.youtube.com/watch?v=-JN_0iLTOk4
 +
 
 +
==== Driver Success ====
 +
 
 +
Here is how you can determine if your drivers have been installed successfully.
  
* 1.Windows 8 Compatibility Resolver.bat
+
If you see this warning icon:
* 2.dpinst_amd64.exe
 
* 3.dpinst_x86.exe
 
* 4.CDM v2.12.00 WHQL Certified.exe
 
* 5.VCP_V1.3.1_Setup_x64.exe
 
* 6.VCP_V1.3.1_Setup.exe
 
* 7.vcredist_ia64.exe
 
* 8.vcredist_x64.exe
 
* 9.vcredist_x86.exe
 
  
 +
[[File:Warning.png]]
  
Now, in Devices and Printers, you should see the '''FT232R USB UART''' without any alert icon. Congratulations!
+
...you should reinstall that driver (instructions below).
 +
 
 +
===== FR232R USB UART =====
  
=== Installing on Another Computer ===
+
Under HELP > List USB devices on this computer, you should see the FT232R USB UART driver. Right-click > Properties > Hardware; you should see no warning icon.
  
We run the current Repetrel on Windows 7, 8 and 10 on both Intel and AMD processors; however, you may not be able to run the printer from every unique environment possible. Please know that we cannot help troubleshoot every unique environment - this is why we include a full Tablet PC with each printer. These instructions work for most external installs:
+
[[File:FT232R_USB_UART.png]]
  
# Install Repetrel, as above (no old folder to rename).
+
If you see the warning icon, you should click the Properties button on the Hardware tab, then click Change Settings, then click the Driver tab, then click Update Driver, then click Browse my computer for drivers, then navigate to C:\repetrel, then click Next. Windows should reinstall the proper driver. Contact us if this does not resolve the problem.
# Install Drivers, as above.
 
# Install Ecosystem Apps, as below.
 
# Navigate to C:\EcosystemApps\Slic3r\slic3r.exe and execute it from the windows browser BEFORE LAUNCHING Repetrel.
 
## Go to File > Preferences and set the Mode to Expert, check all four boxes, and click OK. Then close Slic3r and launch Repetrel.
 
  
==== My Unit Shipped with a Tablet ====
+
===== Virtual COM Port =====
  
1. Don't worry about ever powering up the tablet - you can remove it. We just want the 3.3v, 5v and 12v power and USB connectivity to the spine and beyond.
+
Under HELP > List USB devices on this computer, you should see the STMicroelectronics Virtual COM Port driver, with the port assignement in parentheses. Right-click > Properties > Hardware; you should see no warning icon.
  
2. Install the software as shown at [[Software#Repetrel_.26_Firmware_-_Version_2.855_as_of_19_Apr_2016|Repetrel]] above, and [[Software#Ecosystem_Apps|Ecosystem Apps]] below.
+
[[File:STM_VCP.png]]
  
3. Install the drivers as shown at [[Software#Installing_Drivers|Drivers]] above.
+
If you see the warning icon, you should click the Properties button on the Hardware tab, then click Change Settings, then click the Driver tab, then click Update Driver, then click Browse my computer for drivers, then navigate to C:\repetrel, then click Next. Windows should reinstall the proper driver. Contact us if this does not resolve the problem.
  
4. Unplug the cables for the tablet USB connectivity and install PC Jumpers as shown:
+
===== STM32 BOOTLOADER =====
  
[[Category:Software]]
+
Under HELP > List USB devices on this computer, you should see the STM32 BOOTLOADER driver. Right-click > Properties > Hardware; you should see no warning icon.
[[Category:Firmware]]
 
{| align="right"
 
| __TOC__
 
|}
 
  
[[File:USBBchanges.png|600px|USB: Tablet Interface Board Changes for USBB Control]]
+
[[File:STM32_BOOTLOADER.png]]
  
See the [https://www.youtube.com/watch?v=uPqr4S0WC3Q video].
+
If you see the warning icon, you should click the Properties button on the Hardware tab, then click Change Settings, then click the Driver tab, then click Update Driver, then click Browse my computer for drivers, then navigate to C:\repetrel, then click Next. Windows should reinstall the proper driver. Contact us if this does not resolve the problem.
  
5. Run a USB A to B cable from your PC to the USB-B port on the left side of the Printer:
+
== Windows 7? ==
  
[[File:USBBleft.png|300px|USB: Left side of Printer]]
+
You might need this driver for the FTDI UART: https://www.ftdichip.com/Drivers/CDM/CDM%20v2.12.28%20WHQL%20Certified.zip
  
==== My Unit Shipped with a Motherboard ====
+
== Microsoft .Net framewwork 3.5 ==
  
1. Don't worry about ever powering up the motherboard. We just want the 3.3v, 5v and 12v power to the spine and beyond.
+
You may be promopted to download and install this from https://www.microsoft.com/en-us/download/confirmation.aspx?id=21
  
2. Install the software as shown at [[Software#Repetrel_.26_Firmware_-_Version_2.855_as_of_19_Apr_2016|Repetrel]] above, and [[Software#Ecosystem_Apps|Ecosystem Apps]] below.
+
== Windows Visual C++ Redistributables ==
  
3. Install the drivers as shown at [[Software#Installing_Drivers|Drivers]] above.
+
Unfortunately, some Windows installs do not have the complete Microsoft Visual C++ library. If you are having problems, please go to the Microsoft site at https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads and download and install the following (in order):
  
4. Run a USB to MiniUSB cable from your PC to the MiniUSB port on the right side of the Spine:
+
* Visual Studio 2010 (VC++ 10.0) SP1
 +
* Visual Studio 2012 (VC++ 11.0)
 +
* Visual Studio 2013 (VC++ 12.0)
 +
* Visual Studio 2015
 +
* Visual Studio 2017
  
[[File:USBright.png|300px|USB: Lower Right Spine]]
+
== Microscope Driver ==
  
5. Run a USB to MiniUSB cable from your PC to the MiniUSB port on the top, inside of the Spine:
+
* Microscopes shipped since 2020 may require this driver to be downloaded, extracted, and installed: http://hyrel3d.net/downloads/drivers/Microscope_Driver_2020.rar
 +
* Microscopes shipped in 2019 and earlier may require this driver to be downloaded, extracted, and installed: http://hyrel3d.net/downloads/drivers/Microscope_Driver.rar
  
[[File:USBtop.png|300px|USB: Top Inside Spine]]
+
Please download and extract the file, then run the executable as admin, then restart the tablet or computer.

Latest revision as of 14:07, 31 January 2024

Installing Drivers

NOTE: These drivers are now automatically installed by our FULL INSTALL program. This information is left here for people who may need to do a v3 install.

Navigate to C:\Repetrel\bin\_RUN_ME_ON_NEW_INSTALL and execute each numbered file AS ADMINSTRATOR, IN ORDER:

  • 1.Windows 8 Compatibility Resolver.bat
  • 2.dpinst_amd64.exe
  • 3.dpinst_x86.exe
  • 4.CDM v2.12.00 WHQL Certified.exe
  • 5.VCP_V1.3.1_Setup_x64.exe
  • 6.VCP_V1.3.1_Setup.exe
  • 7.vcredist_ia64.exe
  • 8.vcredist_x64.exe
  • 9.vcredist_x86.exe

Note: Yes, we know, not all of these will succeed. Some are for different versions of the OS or different chipsets. Rather than give a dozen different instruction sets, please just run these in order, as admin, and the ones that fail will fail. Thanks.

Now, in Devices and Printers, you should see the FT232R USB UART without any alert icon. Congratulations!

This step is performed in this video: https://www.youtube.com/watch?v=-JN_0iLTOk4

Driver Success

Here is how you can determine if your drivers have been installed successfully.

If you see this warning icon:

Warning.png

...you should reinstall that driver (instructions below).

FR232R USB UART

Under HELP > List USB devices on this computer, you should see the FT232R USB UART driver. Right-click > Properties > Hardware; you should see no warning icon.

FT232R USB UART.png

If you see the warning icon, you should click the Properties button on the Hardware tab, then click Change Settings, then click the Driver tab, then click Update Driver, then click Browse my computer for drivers, then navigate to C:\repetrel, then click Next. Windows should reinstall the proper driver. Contact us if this does not resolve the problem.

Virtual COM Port

Under HELP > List USB devices on this computer, you should see the STMicroelectronics Virtual COM Port driver, with the port assignement in parentheses. Right-click > Properties > Hardware; you should see no warning icon.

STM VCP.png

If you see the warning icon, you should click the Properties button on the Hardware tab, then click Change Settings, then click the Driver tab, then click Update Driver, then click Browse my computer for drivers, then navigate to C:\repetrel, then click Next. Windows should reinstall the proper driver. Contact us if this does not resolve the problem.

STM32 BOOTLOADER

Under HELP > List USB devices on this computer, you should see the STM32 BOOTLOADER driver. Right-click > Properties > Hardware; you should see no warning icon.

STM32 BOOTLOADER.png

If you see the warning icon, you should click the Properties button on the Hardware tab, then click Change Settings, then click the Driver tab, then click Update Driver, then click Browse my computer for drivers, then navigate to C:\repetrel, then click Next. Windows should reinstall the proper driver. Contact us if this does not resolve the problem.

Windows 7?

You might need this driver for the FTDI UART: https://www.ftdichip.com/Drivers/CDM/CDM%20v2.12.28%20WHQL%20Certified.zip

Microsoft .Net framewwork 3.5

You may be promopted to download and install this from https://www.microsoft.com/en-us/download/confirmation.aspx?id=21

Windows Visual C++ Redistributables

Unfortunately, some Windows installs do not have the complete Microsoft Visual C++ library. If you are having problems, please go to the Microsoft site at https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads and download and install the following (in order):

  • Visual Studio 2010 (VC++ 10.0) SP1
  • Visual Studio 2012 (VC++ 11.0)
  • Visual Studio 2013 (VC++ 12.0)
  • Visual Studio 2015
  • Visual Studio 2017

Microscope Driver

Please download and extract the file, then run the executable as admin, then restart the tablet or computer.